NATIONAL INFORMATICS CENTRE - KERALA For The People - Public Grievance Portal of LSGD Government of Kerala

Local Self Government Department, Government of Kerala implements a comprehensive online grievance monitoring and redressal system. A grievance redressal cell ‘For the People’ has since been formed in LSGD with the aim to make the local self government institutions corruption free and more efficient. Information related to Local Self Government institutions regarding nepotism, undue delay in getting services or corruption charges against officials can be uploaded with necessary evidence (including image, audio, video clippings). The system facilitates citizen to post their complaints, online from anywhere.


Honorable Chief Minister of Kerala, Shri. Pinarayi Vijayan inaugurated the Public Grievance portal of Local Self Government Department (LSGD) at Thiruvananthapuram on 02-02-2017. SIO Kerala, Shri. T Mohana Dhas, Special Secretary LSGD Shri V K Baby, IAS, Shri. Seeram Sambasiva Rao IAS, Director (KSITM) and other department heads participated in the inaugural function.


The minister for LSGD Dr. K T Jaleel launched the mobile application and released the user manual to Chief Engineer (LSGD).